FAQ

Frequently Asked Questions

New Orders

• Can I set my diamond in a Whitney Boin setting?

Yes, you can use a diamond you already own. 

• How do I ship my diamond ring or repair?

Send via USPO registered and insured or contact WBS for a Federal Express Insured shipping label.

• Where can I purchase a Whitney Boin ring?

Contact an authorized retailer, call WB directly or purchase on line at Whitneyboin.com.

• What is the diamond quality in wedding band?

G Color, VS clarity

• How do I know if my Whitney Boin ring is authentic?

Look for the stamped Whitney Boin signature with copyright inside ring, visible under 10x magnification.

Repairs/Sizing

• One of my small diamonds is cloudy or missing?

Diamond damaged cracked by impact look cloudy and should be replaced before they become loose or missing.

• I have a Whitney Boin ring that needs to be sized?

All repairs are shipped directly to Whitney Boin Studio, 42 Warburton Avenue, Yonkers, NY   10701.  

• Can my local jeweler repair my Whitney Boin ring?

Local jewelers are not authorized to size or repair Whitney Boin rings.  Whitney Boin rings are engineered to a standard of excellence, to protect your investment and rings integrity, all modifications are done exclusively by Whitney Boin.

• Our insurance company would like an updated appraisal?

Available upon request fee charged